SandYard Refund Policy
Clinics and Private lessons
Due to limited player spots, we request that you cancel at least 72 hours before a scheduled clinic. This gives us the opportunity to fill the clinic. You may cancel by sending an email to volleyball@sandyard.com. If you have to cancel, we offer you a credit to your player account if you cancel before the 72 hours, but do not offer refunds. You may use these credits towards any future SandYard Events or products. However, if you do not cancel prior to the 72 hours, you will lose the payment for the clinic.
Junior Beach Volleyball Club
Withdraw two weeks prior to the start of club training: A full refund will be provided (less $20.00 administration fee) and the cost of any uniforms/equipment that has been ordered and customized with the players name. SandYard usually orders uniforms shortly after deposits are paid so the uniforms and balls come in before the tournament season starts. Uniforms and balls can take up to a month to come in.
Withdraw within two weeks of the start of club training: 50% of the training fees will be refunded (less $20.00 admin fee)and the cost of any uniforms/equipment that has been ordered and customized with the players name. SandYard usually orders uniforms shortly after deposits are paid so the uniforms and balls come in before the tournament season starts. Uniforms and balls can take up to a month to come in.
Note: Should a replacement athlete be available a full refund will be provided (less the admin. fee). Once the club training has started no refunds will be provided. No refunds are provided to club volleyball athletes.
However, participants of SandYard Beach Academy who have to withdraw from the club training due to personal injury may receive a pro-rated refund minus the cost of any uniforms/equipment that has been ordered and customized with the players name. . These requests must be made in writing and forwarded to SandYard Volleyball, 4580 Louise Saint Claire Dr. Doylestown PA 18902.
CLUB VOLLEYBALL ATHLETES/PARENTS: SandYard Volleyball does not offer any refunds for club volleyball athletes since the loss of an athlete cannot be easily replaced once all club athletes have committed to training. Therefore, SandYard Volleyball defines the start of the season as the player’s first beach volleyball training session and/or home SandYard tournament (Practice or weekend home tournamnet that players did not pay entry fee due to it being part of the player's practice packages) and not the player’s first "away" tournament.
However, should an athlete become injured and not be available to continue the season, SandYard Volleyball will not pursue the remainder of any amounts due. Still, any request for waiving of fees due to injury must be made in writing to: SandYard Volleyball, 4580 Louise Saint Claire Dr. Doylestown PA 18902.
Tournaments
CANCELLATION POLICY - Cancellations must be received no later than Wednesday at 12 noon, prior to the respective event to receive a full refund or credit for another event. Cancellation requests must be sent via email to volleyball@sandyard.com Any cancellation requests after Wednesday at 12 noon (prior to the respective event) OR no-shows will not be eligible for a refund or credit.
WEATHER POLICY - SandYard Volleyball has no control over the weather. In the event of a weather related cancellation prior to the beginning of the event day, where the tournament director cancels the competition before it begins, and there is not an established "Rain-Date", the refund will be processed back to the card that was used to pay for the event registration. If a "Rain-Date" was established, no refunds will be given out but credited forward to the "Rain-Date" event. If an event is cancelled after play begins due to a weather related issue, no credit or refund will be available. Tournament staff will follow the recommendations of the event director to ensure the safety of all spectators and participants.